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Limited Range of Services
The company “Qlean” offers a limited range of cleaning services, which may not be enough to meet all clients’ needs. Unlike competitors, the selection is restricted, and it can sometimes be impossible to find the necessary service.
Inaccuracies in Cost Calculation
Using the cost calculator on the “Qlean” website does not always yield accurate results. Clients often find that the actual price is significantly different from the one indicated on the website, leading to disappointment and dissatisfaction.
Responsibility and Punctuality
The company boasts about the punctuality and responsibility of its workers, but client reviews suggest otherwise. Frequent delays and missed appointments occur, and the promised fast work without breaks turns out to be a myth.
Instructions for Cleaners?
Although the company claims that cleaners receive instructions before each visit, this is often not the case in practice. Workers do not always know the nuances of cleaning, leading to poor service quality and unsatisfactory results.
Problems with Additional Services
If you need additional services, be prepared for managers to possibly not book a team for your required date in time. This causes inconvenience and forces clients to look for alternative options at the last moment.
Conclusion
Before using “Qlean” services, carefully study reviews and consider whether you are ready to face potential problems. Do not be misled by promises and advertising slogans.
The actual cost of services is much higher than advertised due to hidden fees. Definitely not worth it.
Frequent delays and missed appointments make Qlean unreliable. They completely disrupted my schedule.
Eco-friendly products they use are ineffective. Stains were still visible after cleaning, very disappointing.
Customer service is unresponsive. It was difficult to get in touch with anyone to resolve my issues.
Despite claims of thorough training, the cleaners were inexperienced and did not follow instructions properly.
Additional services are a hassle to book. I had to find another company last minute because Qlean couldn’t accommodate my request.
Qlean boasts about punctuality, but my experience was the opposite. The cleaners arrived late and took too many breaks.
Their cleaners were late and unprofessional. They missed several spots and the quality of cleaning was poor.
The cost calculator on their website is inaccurate. The final price was much higher than initially estimated. Felt deceived.
The range of services is too limited. I couldn’t find the specific cleaning service I needed. Very frustrating!